The Kitchen Display has no sound or goes to sleep

A kitchen board is only useful if you notice new orders. These fixes cover the common problems.

No chime

1. 1Make sure sound isn't muted with the mute button on the display.
2. 2Tap anywhere on the screen once. Browsers only allow sound after you've interacted with the page.
3. 3Check the tablet's volume and that it isn't in silent mode.

The screen goes to sleep

1. 1Use the fullscreen toggle. The display then asks the device to stay awake.
2. 2Keep the tablet plugged in.
3. 3In the tablet's settings, set the screen timeout to the longest option.

Orders look stale

1. 1Check the tablet's internet connection.
2. 2Refresh the page. The display reloads your current orders.
3. 3Make sure the tablet is signed in to the right café.

See Use the Kitchen Display.