Set up a loyalty stamp card

A stamp card rewards customers who keep coming back. There's no app and no login, customers are recognized by their phone number.

Turn it on

1. 1Open Settings and find Loyalty program.
2. 2Switch it on.
3. 3Set how many stamps a customer needs to earn a reward. You can choose from 1 to 50.
4. 4Describe the reward in plain language. "A free coffee" is the default.
5. 5Save. The loyalty settings apply right away.

How stamps are earned

• Automatically: when an order is marked Completed, that phone number earns one stamp.
• Manually: on the Customers page, add a stamp to a customer, next to the comp button.

Redeem a reward

1. 1Open Customers and find the customer.
2. 2When they have enough stamps, click to redeem. If they don't, you'll see "Not enough stamps yet".
3. 3Hand over the reward. A confirmation appears.

What customers see

After checkout, the customer's order tracking page shows a live "4 of 10 stamps" counter next to their order status.