Connect Square

Connecting Square lets customers pay by card, Apple Pay or Google Pay at checkout. Deposits go straight to your Square account.

Before you start

You need a Square account for your business, and you need to be able to sign in to it. Your business must be in a country Square supports for card processing.

Connect

1. 1Open Integrations in the sidebar.
2. 2On the Square card, click Connect.
3. 3You're taken to Square's own sign-in and consent screen.
4. 4Sign in to Square and approve the connection. Your Square password never passes through our portal.
5. 5You're sent back to the Integrations page with a Square connected message.

Check it worked

The Square card now shows Production connected, along with your Merchant and Location IDs and whether a Terminal is paired. Place a small test order to confirm card payment appears at checkout. See Place a test order.

What connecting unlocks

• Card, Apple Pay and Google Pay at checkout.
• Paying for delivery orders. Delivery is paid online, so Square needs to be connected even if Uber Direct is too.
• Refunds back to the customer's card. See How refunds work.
• Charging walk-in orders on a Terminal.

If you cancel on Square's screen

You'll return to the portal with a "Square connection cancelled" message. Nothing was changed. Click Connect to try again.

Disconnect

Click Disconnect on the same card at any time. Customers will then only be able to choose Pay at counter.

If it doesn't work, see Square connection problems.