Track and cancel a delivery

Delivery orders show courier progress right on the Orders page, so you don't have to open Uber's dashboard.

Track a delivery

1. 1Open Orders and find the delivery order, or filter by Delivery.
2. 2Open the order to see the courier details and status.
3. 3The customer sees the same progress, including a map when it's available, on their tracking page.

Cancel a delivery

1. 1Open the delivery order.
2. 2Click Cancel delivery.
3. 3A "Delivery cancelled" confirmation appears.

Refund the customer

Cancelling a delivery doesn't automatically refund a paid order. Use Refund on the order if you need to return the customer's money. See How refunds work.